 The City of Oak Forest's dispatch center is a liaison between residents and the Oak Forest Police Department. The dispatch center's goal is to provide effective and compassionate service in what can be difficult, trying and confusing times. It is located at 15440 S. Central Avenue in the same building as City Hall on the Police Department side. Dispatchers are on duty 24 hours a day – answering emergency (911) and non-emergency (708-687-1376) calls.
 The role of the dispatcherIn 2009, the city's 12 dispatchers answered 28,231 calls – 7,941 emergency calls and 20,290 non-emergency calls. While answering calls is their primary responsibility, the dispatchers also handle walk-ins at the police station, take payments for parking and local ordinance tickets (when City Hall is closed), coordinate tow releases, record maintenance and, in case of a storm, operate the tornado alarm. All of the city's dispatchers have been extensively trained in emergency medical dispatch and LEADS. All female dispatchers are qualified matrons.
The role of the court clerk 
A trained dispatcher, the court clerk's responsibilities include processing tickets for parking, ordinance and moving violations. The clerk maintains records of arrest and keeps track of court dates and disposition of those hearings. The court clerk also attends court hearings at the city's adjudication court to provide all documents related to each case. Typically, the clerk works Monday through Friday from 7 a.m. to 3 p.m.
Frequently Asked Questions
Q. What are the times for curfew?
A. Curfew for children 17-years-old and under is 10:30 p.m., Sunday through Thursday, and midnight, Friday and Saturday.
Q. What are your hours of operation?
A. We are open 365 days a year, 24 hours a day.
Q. Who do we contact for tours of your police station?
A. Deputy Chief Demarco at 708-687-1376
Q. What department should we contact regarding proper installation of a car seat?
A. The City of Oak Forest no longer offers this service. Please visit safetycheck.net to find a free car seat safety check event or fitting station near you.
Q. How do we contest a parking ticket?
A. The hearing date will be on the notice you will receive in the mail seven to 14 days after receiving the ticket.
Q. Can I pay my parking ticket at the dispatch center?
A. If City Hall is closed, you may pay parking and ordinance tickets at the dispatch center. However, you must have exact change or pay by check. Dispatch does not take payments for vehicle stickers or water bills.
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