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Our goal is to provide for safe and efficient flow of storm water from streets and drainage easements across the city to reduce standing water and prevent flooding. This is achieved through our proactive maintenance program and prompt response during weather events affecting the city's storm drainage system.
Primary responsibilities include:
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Cleaning, repairing catch basins/inlets; 
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Repair and maintenance of city-owned storm lines;
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Cleaning, repair, and maintenance of city-owned ponds, detention and retention basins, and roadway culvert crossings;
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Flood control – operate and maintain six storm water pumping stations
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Stream channel maintenance – Bank restoration/stabilization activities, removal of downed trees and debris from creek channels/headwalls to insure full operation of the storm water system.
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To assure that the city's storm system operates properly, crews are assigned to clean catch basins, storm lines, and retention/detention area maintained by the city on a regular basis. In addition, it helps control odor problems that are caused by accumulation of debris.
To report a problem to the city, please contact the Public Works Department at (708) 535-4090 or complete our new online service request form.
To report an emergency after normal working hours, or on holidays and weekends, please call the Police Department non-emergency line at (708) 687-1376. The on-call public works supervisor will be contacted.
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