If you have an electric emergency it is important to call ComEd immediately. Never email your emergency request. If you need to report an emergency situation such as a fire, vehicle accident, electric contact/shock, or other potential danger please call 911 to notify local authorities. For more information check out the emergency page of the ComEd website.
When the storms roll in, ComEd is ready to keep you up-to-date on our outage restorations. Visit the Storm Center at to get the latest information on outages in the service territory, view our Outage Map, and report an outage.
With ComEd's outage map, customers can view all outages in the ComEd service area at once and zoom in and get details on specific areas, such as the estimated restoration time & status of crews working to resolve problems. Icons are color-coded to indicate the number of customers affected by each incident. For more information check out the interactive map.
Need to report an outage? Text the word OUT to 26633 (ComEd) and get updates until your power is restored. Visit the alerts page for more info and to sign up.
Gain the flexibility and convenience of managing your ComEd Residential account on the go with ComEd's FREE mobile app for iPhone® and Android™ devices. Report an outage, make a one-time payment, and manage account features with the swipe of a finger. Learn more about our mobile application.