What should a customer do when a sewage backup occurs in the home/yard, etc.?
If you experience a sewer problem, please call Public Works at 708-535-4090 from 7:30 a.m. - 3:30 p.m. weekdays. After 3:30 p.m. or on weekends/holidays, you should call the police department's non-emergency phone number at 708-687-1376. The Public Works supervisor on call will be notified.

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1. What is a sewer tap?
2. What is a service line?
3. What is municipal sewage?
4. What is a sanitary sewer system?
5. What is an outfall sewer?
6. What happens when I request service from the Public Works Department?
7. Why does the city research easements on my property when handling my sewer repair problems?
8. How are repair requests prioritized?
9. What should a customer do when a sewage backup occurs in the home/yard, etc.?
10. Who is responsible for cleaning up sewage spills, overflows, etc.?
11. Still need help?
12. Do all insurance companies cover sewer back ups?